About Us: Dama N.V., Curaçao and a 2021 Launch

Who we are

This site is operated by Dama N.V., a company registered in Curaçao and licensed under that jurisdiction's gaming framework. The casino opened in 2021 and has been built, from the first line of the cashier onward, for players in Australia. Balances are denominated in Australian dollars, the payment rails were chosen because Australians use them, and support hours were set so that a question asked in the evening is answered in the evening.

We are an offshore operator. That is a plain statement of fact rather than a marketing line, and it carries consequences worth understanding. Australia's Interactive Gambling Act restricts the domestic licensing of online casino games, so sites serving this market are licensed elsewhere. Players are not the party the legislation penalises, but the regulator you would complain to sits in Curaçao, not Canberra, and the minimum legal age is 18.

How the games work

Every title in the lobby is supplied by a third-party studio — Betsoft, Booming Games, Play'n GO, Relax Gaming, Quickspin, Yggdrasil, with live tables from Evolution — and every one uses a random number generator that is tested independently of us. We cannot alter the outcome of a spin, tighten a paytable, or make a game colder because an account is winning. The maths lives with the studio and the certification lives with the testing house.

Return-to-player figures are published on each game's information screen. They are long-run averages across millions of spins and they say nothing about any individual session. We would rather write that plainly here than have a player discover it after a bad night.

Money and identity

Deposits are held separately from operating funds. Withdrawals pass a manual review of roughly a day, and identity verification — photo identification plus a document proving address — is required once, before the first payout. Those checks exist because anti-money-laundering obligations apply to every licensed operator, and because they protect an account from being drained by whoever finds an unlocked phone.

The connection is encrypted end to end. We do not sell personal data, and the categories we collect, the reasons we hold them and the period we keep them are set out in full on the privacy page linked in the footer.

Talking to a person

Live chat runs 24 hours a day and typically answers within two minutes. Email and telephone support are available as alternatives. If a bonus term reads ambiguously, ask before you deposit rather than after, and keep the transcript — a written answer from support is worth more than a confident guess from a forum.

What we will not do

• We will not publish a promo code that does not exist to make a page rank.
• We will not describe a 50x wagering requirement as a gift.
• We will not list an application in a store we are not permitted to list in.
• We will not chase a player who has asked to be self-excluded.
• We will not quote a payout speed that omits the review stage.

Gambling is entertainment that costs money, and the house edge is not a rumour. If it stops being entertainment, the tools on the responsible gambling page will help, and Gambling Help Online is free and confidential on 1800 858 858.